Cross cultural 

(Management) Trainings, Coachings and Supervision optimize the effectiveness of business people who manage major projects

All of us spend a great deal of time at our workplaces. If people understand, communication, group influences, and cultural differences, not only their chances of job satisfaction will increase but also their abilities self-confidence, efficiency and success .    

Culture gives guidance for everyday behaviors. It gives guidance on acceptable ways of dealing with regularly recurring issues. These include all aspects of live. The own culture is just one of many cultures. Often, cultures guide people toward quite different behaviours associated with these recurring issues. Each culture creates a mental image of what is "real" and of what people can expect from each other unspokenly.

Difficulties arise when people do not understand this cultural difference. If two people continue their conversation along the same line for 15 minutes or more, they are likely to make contrasting conclusions. If they understand the cultural difference, however, they will be able to move beyond initial impressions and may be able to appreciate each other's approach. If they decide to interact again, they will likely experience the richness of understanding a wide variety of cultural differences. 

Encouraging people to move beyond initial impressions, and to seek culturally based reasons for misunderstandings, are some of  our goals and offerings.

We assist expatriates being puzzled by cultural differences, loneliness and homesickness, difficulties communicating effectively with host nationals, and so forth. 

The benefit of cross cultural trainings and coachings is not the standardization of behaviour in a multicultural variety of a global world, but the transfer of competence to cope with the diversity in a cooperative and successful manner.

Cross cultural workshops create a sensibility for the own cultural behaviour. Our concepts are solution-orientated and focus the individual holistically with all it's needs and requirements.

Therefore the contents mentioned below can only be examples for our trainings, coachings and supervisions and are constantly modified according to the individual aims and essentials of our clients.



Cross-cultural Team development and organizational development  
Cross-cultural Change management  
Cross cultural Quality management and development  
Conflict Management in a Cross-contexts
Coaching/Mentoring of Personnel involved in Cross-cultural Project Work 
Cross-cultural Communication and Work-Relations Orientation  
Occupational Stress Management  


 Target Groups   

Profit and non profit enterprises contributing to International Projects

Public sector

Non Governmental Organizations

Individuals living and operating in cross cultural contexts


All our offerings can be realized for Individuals, Groups or Teams


Cross-cultural training, coaching and supervision optimises the gradual growth of individual qualities and culture determined work-behaviour in cross cultural / multi-cultural situations.

It promotes the understanding and appreciating of each other’s culture determined ways of thinking and work behaviour in a particular foreign environment in order to be able to consciously select and deploy some of the element of the cultures in question and thus maximize the synergy effect in the team. It is also done for nationals of a particular country working with a number of expatriates in the same organisation.  

The participants of the training exercise are involved in a number of real-life conflict situation case studies and role-plays

Contents and Topics

key aspects of the particular culture of the African host country  
cross cultural misunderstandings and stereotypes
How do you define culture?
How does perception work?

Culture determined perceptions/assumption of roles and functions in organisations

cultural ascriptions and what is behind

coping with cultural shock. foreignness, shame, weakness/swoon and insecureness 

 Awareness of own cultural behaviou

disorder of own static ideology - fear of the foreign and unknown 

Relativization of own perceptions and values 
What are the individual and common basic assumptions?
Comprehension, admiration und integration of differences 
 Assimilation of differences and  complexity

withstand tolerance versus intolerance

 - how to manage ambiguous Situations and signals

the respects in relations 
persistent imbalance and how to cope with occupational stress
insults, mistakes, awkwardness, annoyance or misunderstandings 

Criticising someone’s work or work behaviour

development of an adequate and solution orientated behavior with new  action perspective in cross cultural situations  
to work with cultural differences
self-regulation instead of  manipulation t hrough others  

Culture-determined relationship between an organization and it's social environment

There are  many different point of views, working styles and opinions when  people from several different cultures work together in one project. This definitively cannot be without conflicts but same time there are high potentials of synergy effects which can be developed and integrated.

 Cross cultural learning supports the self-reflection of own and foreign method of thinking, the understanding of different cultures and their acceptance.

 Cross cultural competence is not a stylistic or cosmetic add on, but decisive for economic success and the achievement of enduring or limited  global projects.


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Stand: 28. Juli 2005